SAP Knowledge Base Article - Public

3597883 - Addresses Selected with "No" in the Account Master Data are Available to be Maintained for the Party Roles in the Sales Documents

Symptom

You notice that other addresses maintained in a Account Master Data can be selected for the Ship-To Party Role in the Sales Order, even though the addresses of the Account are selected with Ship-To as "No".

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Sales Order Work Center.
  2. Select the New Sales Order Common Task.
  3. Select View All.
  4. In the Account field, enter ABC. (where ABC represents the Account ID)
  5. Select the Address Details of the Ship-To.
  6. In the Address field, select Value help.

The addresses of the Account ABC selected with Ship-To as "No" are displayed to be selected.

Cause

All Address of the Account ABC will be available to be selected for the Party Roles in which the Account ABC is maintained in the Sales Document. (For example Ship-To and Bill-To). 

This occurs in order to ensure that the other addresses are also available in case the address determination performed through the Account Master Data requires to be change for the Party Roles of the Sales Document. 

Resolution

This is currently a standard system behavior.

Keywords

account, sales order, address, master data , KBA , AP-SLO-SO , Sales Order , How To

Product

SAP Business ByDesign all versions