Symptom
Almost every day, user have at the same hour an error on import jobs that are launched every hour.
Environment
- SAP Analytics Cloud 2025.8.1
Reproducing the Issue
There is no particular steps for this issue. The error happens for models that has hourly jobs in customer tenant.
From the HAR trace , the below can be confirmed:
"exceptionSummary": "Failed to upsert dimension members in dimension XXXXXXXXXXXXXXXX:AlternateWebLink. Please contact your company administrator with the following error code (MI_UDM)",
"exception": "EPM_SERVICE : {\"status\":500,\"errorId\":\"MI_UDM\",\"packageId\":\"sap.fpa.services.resource.dataIntegration\",\"objectName\":\"message_dataIntegration\",\"messageId\":\"MODELINT_UPSERT_FAIL\",\"args\":[\"XXXXXXXXXXXXXXXXXXX"],\"message\":\"Failed to upsert dimension members in dimension XXXXXXXXXXXXXXXXx:AlternateWebLink. Please contact your company administrator with the following error code (MI_UDM)\",\"previous\":{\"code\":129},\"bUIMessage\":false,\"bWarning\":false}",
"queryId": null,
And the issue does not happen if rerun it manually.
Cause
This issue is currently under investigation of development team.
Resolution
This issue is currently under investigation of development team.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
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