SAP Knowledge Base Article - Public

3597994 - Unable to select permissions when editing delegate access as admin through Proxy

Symptom

  • When an admin launches the proxy and attempts to edit the permissions for a delegate user, the screen becomes misaligned.
  • The admin is unable to select permissions in this state.
  • This issue is not reproducible when the proxy is not used.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Go to learning administration > Go to user record
  2. Launch Proxy > Go to Options and Settings
  3. In the delegate window, select a user and click on 'Edit'
  4. The permissions screen opens and is misaligned. Admin is unable to select the permissions as well.
  5. Without proxy, it is not reproducible

Resolution

The Learning Engineering team is currently investigating this matter. As soon as we have more information, the KBA will be updated accordingly.

Please set this KBA as a favorite (star icon on the top right corner) to receive updates on it. You can review the KBA 2171560 to understand how to get notified when a KBA is created/updated.

Keywords

delegate access, proxy, Enhanced proxy, misaligned screen, permission selection, Selected permissions, delegate, Options and settings, edit delegate, permissions, admin proxy, KI2405 , KBA , LOD-SF-LMS-WOR , Roles & Workflows , Bug Filed

Product

SAP SuccessFactors Learning 2505