SAP Knowledge Base Article - Public

3597994 - Unable to select permissions when editing delegate access as admin through Proxy

Symptom

  • When an admin launches the proxy and attempts to edit the permissions for a delegate user, the screen becomes misaligned.
  • The admin is unable to select permissions in this state.
  • This issue is not reproducible when the proxy is not used.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Go to learning administration > Go to user record
  2. Launch Proxy > Go to Options and Settings
  3. In the delegate window, select a user and click on 'Edit'
  4. The permissions screen opens and is misaligned. Admin is unable to select the permissions as well.
  5. Without proxy, it is not reproducible

Resolution

Our Learning Engineering team has finalized their work on the situation and the fix is scheduled to be delivered with 1H 2505 P5 which is scheduled to be made available to production instance on May 22nd 2025. Additional details are available in the following links: Product Release & Road Map Information | SAP SuccessFactors - Patch Details.

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Keywords

delegate access, proxy, Enhanced proxy, misaligned screen, permission selection, Selected permissions, delegate, Options and settings, edit delegate, permissions, admin proxy, KI2405 , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Known Error

Product

SAP SuccessFactors Learning 2505