SAP Knowledge Base Article - Public

3598089 - Optional Surveys Not Displaying on IOS or Android Mobile App Post 1H 2025 Preview Release

Symptom

  • Optional Surveys are not showing up on IOS or Android mobile app after the 1H 2025 Preview Release.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Login to Successfactors mobile app on IOS or android device.
  2. Go to 'requests for me' section in New Learning Experience
  3. No optional surveys are showing which can be seen on the browser version.

Resolution

The browser version has moved to 2505 release in preview.

However, the mobile app version for IOS and Android does not move to 2505 release until the 19th May 2025.

You will not see optional surveys until is moves to 2505 release as per documentation: 

Optional Surveys in the New Learning Experience for the iOS and Android Apps

See Also

2436294 - SuccessFactors Mobile Application Release Schedule [SF MOB]

Keywords

Optional Surveys, IOS mobile app, Android mobile app, 1H 2025 Preview Release, SuccessFactors Learning app, QR Code, Requests for me, survey visibility, mobile application, issue reproduction, 1H 2025, 2505, 2505 release, , mobile, mobile app, Optional , KBA , LOD-SF-LMS-MOB , Mobile Application Issues Only , Problem

Product

SAP SuccessFactors Learning all versions