SAP Knowledge Base Article - Public

3598171 - java.lang.IllegalStateException error when candidate tries to complete Personal Data Collection after 1H 2025 Release

Symptom

While testing the Onboarding process in the 1H 2025 Preview environment, an error is encountered when attempting to complete and submit the Personal Data Collection step. When the candidate logs in and attempts to complete and submit the Personal Data Collection step, a similar error appears: 

  • java.lang.IllegalStateException...
  • com.successfactors.db.dao.DAOException...

Environment

SAP SuccessFactors Onboarding

Cause

  • This error appears when any rule contains HRIS Fields which are not visible for external users such as Compensation Information Fields, Job Information fields, etc.
  • This is a Known Issue.

Resolution

  • Engineering Team has fixed the issue.
  • The patch went live on the 13th of May. 
  • If you are still seeing such error messages in the UI, please follow the below steps:

    Go to Provisioning > Manage Scheduled Jobs 
    Find "Company Schema Upgrade Job" (If the job is not configured, please create a new job. It can be run as a one time job and not recurring)
    Run the job successfully 

See Also

Keywords

KI2505, java.lang.IllegalStateException, Error, PDC, Personal Data Collection, DAOException, HibernateException, 1H, 2025, 1H 2025, INC12445983
, KBA , LOD-SF-OBX-PDC , Personal Data Collection , LOD-SF-OBX-NHR , Onboardee Data Review , Known Error

Product

SAP SuccessFactors Onboarding all versions