SAP Knowledge Base Article - Preview

3598174 - 401021 "Login Failed Wrong Captcha" is returned on accounts.login.

Symptom

  • Login requests with SAP Captcha token were made using the WebSDK.
  • The errCode 401021 "Login Failed Wrong Captcha" was returned.


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Environment

  • SAP Customer Data Cloud
  • Risk Based Authentication (RBA)
  • Web SDK

Product

SAP Customer Data Cloud all versions

Keywords

Gigya, SAP Captcha, SAPTCHA , KBA , CEC-PRO-RAS , RaaS (Screen-Sets, Site Policies, Schema) , Problem

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