3598188 - Reimagined Candidate Experience - Recruiting Management

This KBA provides a general overview, technical details and limitations for the new Reimagined Candidate Experience.

SAP SuccessFactors Recruiting Management

What's the new Reimagined Candidate Experience: The Reimagined Candidate Experience introduces a seamless, efficient, and user-friendly application process designed to enhance engagement for both internal and external candidates. The experience is built on three core components: Guided Application Experience, My Applications, and My Profile, each offering features that work together to optimize the candidate journey. For more details on these new components, refer to the following pages:

• Candidate Guided Experience
• My Applications
• My Profile and Manage Account

Prerequisites:

• In Provisioning: 
  • Career Site Builder
    • Verify that the Sign-In Widget and Locale Selector options are enabled on your career site:
      1. In Career Site Builder, go to Appearance > Styles > Headers > <Locale> <Brand>
      2. For both Desktop Layout and Mobile Layout, ensure that the Sign-In and Language component is added and that the Use Sign In Widget and Use Locale Selector settings are enabled in both layouts
  • Candidate Account Simplification
  • Mobile Apply
  • DPCS 2.0
• Admin Center:
  • Enable Enable Candidate Experience for Career Site from Admin Center > Manage Recruiting Settings > Career Site
    • Note: The changes may take a few minutes to reflect

Important Notes:

• If you're an existing customer, there are no configurations required. All your existing setup and configurations are integrated within the reimagined Candidate Experience, when you've enabled in your instance. If you're a new customer, you need to set up successfully complete all prerequisites and also configure the following templates - Job Requisition, Candidate Profile, Job Application, and Offer, as per your business requirement.
• The following features help to optimize the overall candidate experience:
  • SAP Customer Data Cloud Authentication for External Candidates - Ensures secure authentication method
  • Unified Data Model - Enhances the integration between Career Site Builder and other parts of SAP SuccessFactors Recruiting

Behavior Notes:

• Only the first two Background Elements are going to appear in the Wizard Steps. Other Background Elements will appear under the Additional Information section.
  • For more details, refer to the KBA: 3606713 - Missing Background Elements in New Candidate Experience for Career Site

Known issues and under investigation behaviors: SAP Support Launchpad saved search (You can use this search to identify all Candidate Experience possible and known issues)

Limitations and not supported: (As of 1H 2025)

• Document upload for Dropbox and Google Drive
• Applying for jobs using LinkedIn
• Saved Jobs
• Employee referral for Internal Candidate Search
• Quick Apply is implemented with same existing UI and application process, maintaining continuity for candidates 

• SAP Customer Data Cloud Authentication for External Candidates
• Unified Data Model
• Candidate Account Simplification 
• Mobile Apply
• DPCS 2.0
• Career Site Builder

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