3598190 - Time-out Error When Distributing Items Among Invoices and Credit Memos

Error is triggered when user tries to distribute item among supplier invoices and credit memos. 

SAP Business ByDesign

1. Go to Supplier Invoicing work center.
2. Go to Invoices and Credit Memos view.
3. Search for ABC (ABC is the Supplier Invoice ID). 
4. Click in Edit button. 
5. Navigate to Items tab.  
6. Select item number N (N is the number of the item). 
7. Navigate to Cost Distribution subtab.
8. Click in hyperlink: "Distribute among other invoices or credit memos" to open the "Search for Invoices and Credit Memos" window. 
9. In 'Invoice ID / Item ID' field, insert ID XYZ (XYZ is the second Supplier Invoice ID). 
10. Click in OK.
11. Click in Save button. 

The system keeps loading for circa 10 minutes.

Time out error is triggered. 

Time out errors may occur when picking 100 items or more. 

For optimal system performance and reliability, it is recommended to select 100 items or less to distribute among other invoices and credit memos. The user can split the large data volumes into several fragments or smaller documents to avoid these errors. 

• KBA: 2956449 - Limitation on Number of Items in ByDesign Documents

Distribute among other invoices or credit memos, Cost Distribution, Performance , KBA , SRD-SRM-SI , Supplier Invoicing , How To