SAP Knowledge Base Article - Preview

3598250 - CTE - Expense report cannot be recalled with error message "Expense claim cannot be called"

Symptom

When report status showing as “Failed” in transaction CTE_DOC_MONI, try to recall this report on Concur system via “Recall” button, the error “Expense claim cannot be recalled” appeared.


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Environment

  • SAP ERP 
  • SAP S/4HANA
  • Concur Expense
  • Concur Travel
  • SAP ERP integration with SAP Concur solutions
  • SAP S/4HANA integration with SAP Concur solutions

Product

Concur Expense all versions ; Concur Travel all versions ; SAP ERP all versions ; SAP ERP integration with SAP Concur solutions all versions ; SAP S/4HANA all versions ; SAP S/4HANA integration with SAP Concur solutions all versions

Keywords

ICS, Concur Integration, Concur database, failed report cannot be recalled, six months, Expense claim cannot be recalled, Confirmation Sent , KBA , BNS-CON-SE-ERP , Concur ERP Integration , Problem

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