SAP Knowledge Base Article - Preview

3598293 - SAP Project and Resource Management - How to create the perfect case

Symptom

You want to create a support case for an issue arising in your SAP Project and Resource Management tenant and you want to know what information you need to provide SAP Support for an efficient handling of the case.


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Environment

SAP Project and Resource Management

Product

SAP Project and Resource Management 1.0

Keywords

SAP Project and Resource Management, SPRM,C4P, RM, CoPM, Project Management, Escalation, case Priority, business impact, perfect case, guidelines , case , KBA , PPM-CLD-RES , Resource Management , PPM-CLD-COL , Project Management , How To

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