SAP Knowledge Base Article - Public

3598345 - [Latest People Profile ] MDF Portlet displaying error when cusomized groups configured for child object fields in Manage Configuration UI

Symptom

This KBA explains the issues & current behavior of MDF portlet displaying issue in latest people profile when child object configured groups in Manage Configuration UI

Environment

  • SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. There has Parent Object and configured Child object as association.
  2. From Manage Configuration UI, configured customized groups to put child object's fields to those customized groups.
  3. From Manage Configuration UI, configured UI rules which are trying to set the visibility of the child groups configured in Step2
  4. Configure this MDF UI in Latest People Profile

Result in Latest People Profile of this MDF Portlet:

  • in MDF Summary Card the UI cannot render correctly and shows error: Looks like something went wrong

Resolution

This is a known issue and will be fixed in 2H 2025 release.

Current Workaround: Please remove the UI Rules that trying to set the visibility of the child groups created for this UI.

Behavior after the fix:

Latest People Profile still does NOT support group child fields into customized group. fore more details please refer to  3600494 - [Latest People Profile ] Child Groups cannot display in Latest People profile of custom MDF portlet - SAP for Me .

After the fix, the rule that set for control the visibility of the child groups will be applied to field level for those child fields that exist in the customized group before. 

Example:

  1. Configured customized group A, customized group B, remove child fields exist in default Child Group to customized group A and group B
  2. Set UI rule C to control the visibility of customized group A & B in group level
  3. Before 2H 2025 release, you will get displaying error of MDF Summary Card if your MDF UI configuration is above.
  4. After 2H 2025 release, Latest People Profile still does NOT support group child fields into customized group. However,  UI rule C will be applied to field level for those child fields that exist in the customized group before. 

Keywords

WEF-162092, MDF, custom MDF, PPX, latest People Profile, Child group, order, field order, UI, SuccessFactors, displaying, display, manage configuration UI. error, child object, , KBA , LOD-SF-MDF-PPX , MDF on New People Profile , Known Error

Product

SAP SuccessFactors HCM Suite all versions