SAP Knowledge Base Article - Public

3598381 - "Cannot parse null string" error when Creating Activity for a Goal

Symptom

  • Encountered an unexpected error "Cannot parse null string" when attempting to create an activity for a Goal in the Goals tab.

Environment

  • SAP SuccessFactors Goal Management

Reproducing the Issue

  1. Navigate to Objectives > Performance Objectives.
  2. Select any created objective and attempt to create an activity for it.
  3. Encounter the error "Cannot parse null string".

Cause

The issue is caused by a missing default activity status.

Resolution

Make sure to include a Default Status Label for Activities in Continuous Performance Management by following the Admin Guide at Adding Activity Status Labels to Continuous Performance Management | SAP Help Portal

See Also

Adding Activity Status Labels to Continuous Performance Management | SAP Help Portal

Keywords

Continuous Performance Management, Activity Creation, Unexpected Error, Cannot parse null string, Missing Default Activity Status,  INC12448148 , KBA , LOD-SF-CPM-ADM , Admin Center, RBP. Permissions and Settings , LOD-SF-GM , Goal Management , Problem

Product

SAP SuccessFactors Performance & Goals 2505