SAP Knowledge Base Article - Preview

3598418 - Error Deleting Product in SAP CPQ Due to Non-Existent Template Reference

Symptom

  • Unable to delete some products in CPQ. Error: "This product cannot be deleted because the following templates are using this product: <template name>."
  • The error references a template which cannot be found anywhere under Setup.


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Environment

SAP Sales Cloud CPQ

Product

SAP CPQ all versions

Keywords

product deletion, SAP CPQ, error message, non-existent template, deployment template, product catalog, setup page, send/deploy , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

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