SAP Knowledge Base Article - Preview

3598420 - order-process fails in OPF due to missing Payment Method

Symptom

After placing an order, it shows successful in the storefront, but the order process fails at opfTakePayment step with error:

INFO [TaskExecutor-master-525232-ProcessTask [8796487189430]] 04:48:32.352 Process: opf-order-process-00013001-1745295002213 in step OpfTakePaymentActionERROR [TaskExecutor-master-525232-ProcessTask [8796487189430]] 04:48:32.355 Error executingINFO [TaskExecutor-master-525232-ProcessTask [8796487189430]] 04:48:32.356 session closedINFO [TaskExecutor-master-525232-ProcessTask [8796487189430]] 04:48:32.363 DB_AUDITINFO [TaskExecutor-master-525232-ProcessTask [8796487189430]] 04:48:32.376 DB_AUDITERROR [TaskExecutor-master-525232-ProcessTask [8796487189430]] 04:48:32.385 Error executing ActionNode with ID [opfTakePayment]: Could not capture without accepted authorization for order {}00013001INFO [TaskExecutor-master-525232-ProcessTask [8796487189430]] 04:48:32.392 DB_AUDIT

*Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.*


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Environment

SAP Commerce Cloud with OPF

Product

SAP Commerce Cloud 2211

Keywords

KBA , CEC-SCC-ADD-OPF , Open Payment Framework , Problem

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