SAP Knowledge Base Article - Public

3598424 - External Candidates are unable to revoke their Data Privacy Consent

Symptom

External Candidates on a non Mobile Apply External Career Site are unable to revoke their previously accepted Data Privacy Statement, as the button just closes the statement popup window.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. External Candidate logs into a non Mobile Apply enabled External Career Site
  2. They click the Data Privacy Statement link on their Profile
  3. They click Revoke or Print
  4. Both buttons just close the window, but don't actually perform either actions.

Cause

The cause is currently unknown at this time.

Resolution

This issue is currently under Engineering investigation. Click on the star icon to follow and mark the KBA as one of your favourites to get notified of any updates. 

Keywords

DPCS, popup, decline, reject, PDF. , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Bug Filed

Product

SAP SuccessFactors Recruiting all versions