Symptom
When logged in with key test user, under "My" query like My accounts, my opportunities the data is showing incorrect.
Environment
SAP Cloud for Customer.
Reproducing the Issue
- Login to C4C with key test user credentials.
- Go to the customer Work center.
- Go to the Accounts.
- Under My account query 0 results.
Cause
As the roles, access and everything has not copied correctly to the Key test user from the actual Business User.
Resolution
Create a new key test user and copy all the rights from the actual business user correctly.
Keywords
Key Test User, Business User, Accounts, My Accounts. , KBA , LOD-CRM-ACC , Account , Problem
Product
SAP Cloud for Customer core applications all versions