SAP Knowledge Base Article - Preview

3598572 - Unable to Select Triggered Email in Interaction Program

Symptom

  • The issue arises when attempting to include a triggered email in an interaction program.
  • The entry node is set as an external event.
  • No emails are available to select when choosing the triggered email.

 "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP Emarsys Customer Engagement  

Product

SAP Emarsys 1.0

Keywords

Interaction Program, Triggered Email, External Event , KBA , CEC-EMA-AUT , Automation , How To

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