SAP Knowledge Base Article - Public

3598599 - Unable to see IT Systems and Text Annotations in Collaboration Hub

Symptom

Unable to see the IT Systems and Text Annotations icons in BPMN diagrams within the Collaboration Hub. However, these elements are visible in the Process Manager (Editor).

Cause

The IT Systems and Text Annotations are not visible because the diagram is being viewed in Compact view, which limits the display of certain elements.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Resolution

To view IT Systems and Text Annotations in the Process Collaboration module, switch from Compact to Full view. This will allow all elements in the BPMN diagram to be displayed properly.

Keywords

IT Systems, Text Annotations, BPMN Diagram, Compact View, Full View, Collaboration Hub, Process Manager Editor , KBA , BPI-SIG-HUB , SAP Signavio Process Collaboration Hub , Problem

Product

SAP Signavio Process Manager all versions ; Signavio Collaboration Hub all versions