SAP Knowledge Base Article - Preview

3598631 - New candidate experience Career site is missing the profile icon which contains options - My Applications, Manage Account, My Profile, and Sign Out - Recruiting Management

Symptom

When candidate logs into External Carrer site with new candidate experience enabled, the profile icon is missing

This should contain dropdown menu including - My Applications, Manage Account, My Profile, and Sign Out 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


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Environment

SAP SuccessFactors Recruiting Management

Product

SAP SuccessFactors Recruiting all versions

Keywords

CX, new, candidate, experience, no Profile icon, My Applications, Manage Account, My Profile, Sign Out , External candidate, Logged in , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

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