SAP Knowledge Base Article - Public

3598639 - "Unable to load data" error in Team View of Growth Portfolio

Symptom

The "Team View" in the Growth Portfolio displays the following error: 

"Unable to load data

Please try reloading the page. If the issue persists, contact your administrator."

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Growth Portfolio

SAP SuccessFactors Talent Intelligence Hub

Reproducing the Issue

  1. Navigate to Growth Portfolio as Manager.
  2. Click Team view.
  3. "Unable to load data" error is displayed

Cause

  1. Manager doesn't have any active direct reports assigned.
  2. All attribute types are deactivated in Manage Talent Intelligence Hub.

Resolution

1. Manager doesn't have any active direct reports.

Add at least one active direct report to the affected Manager Org Chart.

2. All attribute types are deactivated in Manage Talent Intelligence Hub.

Activate at least one attribute type following the guide Creating an Attribute Type | SAP Help Portal

See Also

Keywords

Growth Portfolio, Team View, error, Unable to load data, reload, inactive attribute. , KBA , LOD-SF-TIH-POR , Growth Portfolio , How To

Product

SAP SuccessFactors Performance & Goals all versions