Symptom
The "Team View" in the Growth Portfolio displays the following error:
"Unable to load data
Please try reloading the page. If the issue persists, contact your administrator."
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Growth Portfolio
SAP SuccessFactors Talent Intelligence Hub
Reproducing the Issue
- Navigate to Growth Portfolio as Manager.
- Click Team view.
- "Unable to load data" error is displayed
Cause
- Manager doesn't have any active direct reports assigned.
- All attribute types are deactivated in Manage Talent Intelligence Hub.
Resolution
1. Manager doesn't have any active direct reports.
Add at least one active direct report to the affected Manager Org Chart.
2. All attribute types are deactivated in Manage Talent Intelligence Hub.
Activate at least one attribute type following the guide Creating an Attribute Type | SAP Help Portal
See Also
Keywords
Growth Portfolio, Team View, error, Unable to load data, reload, inactive attribute. , KBA , LOD-SF-TIH-POR , Growth Portfolio , How To