Symptom
On the Enhanced Search Filters, values are displayed under the wrong sections.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Log into HCM > access the Learning Homepage >
- Click on "Browse Library" >
- Select a category >
- The results page shows some values under different sections (example: Categories are displayed under Delivery Method section).
Cause
This scenario is caused when values added to the filters in the Enhanced Search are sharing the same IDs, such as "01", "02", etc. Because of that, the system displays these values on the wrong places.
Resolution
The Engineering Team developed a code fix for this scenario, which will be delivered on the b2511 release. For more details on the schedule, please check Product Release & Road Map Information.
For VSaaS customers, this means that the correction will be applied as part of the b2605 release, as per the schedule available at Learning Validated SaaS Release Schedule.
In the meantime, we recommend utilizing different IDs for the entities created on the environment.
Keywords
lms, ilx, category, delivery, method, filter, item, type, learning, skills, flagged, duration, hour, source, enhanced, search, results, user, WEF-163624 , KBA , LOD-SF-LMS-ILX , Integrated Learning Experience , Known Error