3598676 - Colorado State Tax Form Did Not Trigger For New Hire - Onboarding

• Colorado Employee Withholding Certificate is not triggering to candidates. 
• E-signature like DocuSign doesn't bring the Colorado State Tax Form in the package.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

SAP SuccessFactors Onboarding

It is most likely that candidates chose to calculate their withholding based on the IRS W-4 Form instead of using the Colorado State Withholding Form (DR0004).

New hires are presented with two options for completing their Colorado Withholding:

• Use the IRS W-4 Form to calculate Colorado withholding
• Complete the Colorado State Withholding Form DR0004

• If the new hire selects the first option — using the IRS W-4 — then a Colorado Withholding form is not included in the DocuSign package for signature. Colorado employee Withholding appears as Locked:

• In Manage Data > Compliance Process, it also appears as if no Colorado Withholding form was presented:

This is an expected behavior. Same information can be found in the legal form as well:

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