Symptom
- After the 1H 2025 release, the Browse Library button is displayed for users without the Access Advanced Library Search permission.
- An error message "Unable to load data" is displayed when clicking on the Browse Library button.
- The button is also displayed on delegate mode even when the Search and Browse permission is not granted to the delegate.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Access SuccessFactors Learning with a user who does not have the Access Advanced Library Search permission assigned to the role >
- Notice that the Browse Library button is displayed >
- Click on the button >
- An error message is displayed: Unable to load data.
OR
- Access SuccessFactors Learning with a user with delegate access who does not have Search and Browse permission >
- Go to the dashboards menu and select Act As to start the delegate mode >
- Notice that the Browse Library button is displayed.
Cause
This is a known issue.
Resolution
Our Engineering team has finalized their investigation on the scenario and the fix will be provided via 1H2025 patch in Preview environment after May 13th 2025.
See Also
Keywords
Browse Library, Access Advanced Library Search, Unable to load data, SuccessFactors Learning, error, message, permission, role, library, learning, lms, enhanced search, KI2505, PTCH-46716, LRN-196557, delegate , KBA , LOD-SF-LMS-ILX , Integrated Learning Experience , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-CAT , Catalog , Known Error
Product
SAP SuccessFactors Learning 2505