3598723 - Error Encountered While Editing Goals in Performance Forms

• An unknown error occurs while editing the Goals within the Performance Forms (Legacy Performance Form)
• The error message displayed is "Cannot Invoke "com.successfactors.gm.api.bean.permission.getRoleNames()because "perm" is null".
• “Unable to load data” error shows when trying to open Goal details from the PM Form in Latest Form Experience. 

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SAP SuccessFactors Performance & Goals

1. Navigate to the Performance tab and open a form
2. Attempt to edit the available goals in the performance form, an error message is displayed.
3. Edit the same Goal in the Goal management module, no error is displayed.

Note: The issue happens when the Enable the latest experience of Performance Management forms is unchecked in Performance Management Feature Settings

When Enable the latest experience of Performance Management forms is enabled, at the time of accessing the Goal from the goal section, the error “Unable to load data” shows up.

This issue occurs when certain goal plan states are missing the <permission for="create"> and <permission for="delete"> entries.

The fix for this issue is planned to be deployed with 2H 2025 (b2511) Release.

Workaround

Kindly please provide the missing <permission for="create"> and <permission for="delete"> permissions in the Goal Plan Template XML for the goal plan states.

• SAP SuccessFactors Product Release & Road Map Information
• SAP SuccessFactors Patches Knowledge Base
• KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs

SAP SuccessFactors, Performance & Goals, Error, Editing Goals, Performance Forms, Unable to Load, Latest Form Experience, permissions, KI2505, 2505, TGM-27517  , KBA , LOD-SF-PM-FRM , Forms & Templates , LOD-SF-GM , Goal Management , Bug Filed