3598742 - User's First Name is duplicated in Search and User Profile

• User's first name appears twice on the employee profile and in the search bar.
• This occurs even though the user has only entered their first and last name.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors HCM

1. Log into instance
2. Search user via Global Header Search
3. The first name appears duplicated on the employee profile and in the search bar.

On the user data file (UDF) there was a period after the users first name on the First name column.

1. Check the User Data File (UDF) to ensure the name of the affected user is correct.
2. If there is an extra period after the first name of the affected user, remove and edit the first name without the period then reimport the UDF via Employee Import.

3143671 - Wrong Name Displayed in the Search - SAP SuccessFactors

SAP SuccessFactors, User Data File, UDF, Employee Import, Duplicated Name, Profile Name, Search Bar. , KBA , LOD-SF-PLT-UIM , Employee Import Issues , Problem