Symptom
The Credit Limit field in the customer account is not editable and is greyed out.
Environment
SAP Business ByDesign
Reproducing the Issue
- Navigate to the Account Management work center.
- Select the Accounts view.
- Open a account ABC (ABC represents the Customer Account Code).
- Navigate to the Financial Data tab.
- Observe that the Credit Limit field is uneditable.
Cause
The issue is caused by the 'READ ONLY' property being activated for the 'Credit Limit' field in the key user settings.
Resolution
- Navigate to Key User Settings.
- Start Adaptation Mode.
- Click on the Credit Limit input field.
- Right-click and uncheck the checkbox 'Set Read-Only'.
- Click 'Save' then click on 'Publish'.
- Stop the adaptation mode.
- The Credit Limit field will not be available to be edited.
See Also
Reference Incident: [002075129500005731232019](https://support.wdf.sap.corp/sap/support/message/002075129500005731232019)
Keywords
SAP Business ByDesign, Credit Limit, uneditable, Account Management, Financial Data, Key User Settings, Read Only, Adaptation Mode. , KBA , SRD-FIN-ACR , Receivables , Problem
Product
SAP Business ByDesign all versions