SAP Knowledge Base Article - Preview

3598871 - Error in DRTM Custom Background Information Purge

Symptom

With new release update SFEDU-19203 New Purge Request Type: DRTM Custom Background Information Purge | SAP Help Portal, an error message is encountered: "There is no country-based data retention configured for the selected purge criteria". Or "The user does not have any background data that has expired and is eligible for purging." 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


Read more...

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Employee Profile

Product

SAP SuccessFactors HCM Suite 2505

Keywords

DRTM, Custom Background Information Purge, SAP SuccessFactors, HCM Core 2505, Purge Request, Error, Country-Based Data Retention, SFEDU-19203, 1H 2025, KI2505, b2505, background element, "The user does not have any background data that has expired and is eligible for purging.", expired, eligible, purge, purging , KBA , LOD-SF-EP-BGD , Background Elements , LOD-SF-EP , People Profile , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.