SAP Knowledge Base Article - Preview

3598926 - A new service order is created instead of adding a new line item to the existing service order when requoting a service quotation

Symptom

When attempting to requote a service quotation, a new service order is created instead of adding a new line item to the existing service order.


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Environment

  • Product: SAP S/4HANA
  • Function: Service > Service Processes > Service Orders and Quotations

Product

SAP S/4HANA all versions

Keywords

SAP S/4HANA, Service Quotation, Requote, Service Order, Transaction Type, SRVP, SRVQ, Action Profile, CRM_SERVICE_QUOTE_SERV_ORD_FUP. , KBA , CRM-S4-SRV-SRQ , S4CRM: Service Request , Problem

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