SAP Knowledge Base Article - Public

3599019 - The job title is blank in the US compliance PDF forms - Onboarding

Symptom

The job title is blank in some US compliance PDF forms. 

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Log in as a new hire.
  2. Go to "Compliance Tasks" and complete the US compliance forms, for example, "Voluntary Self-Identification of Veteran Status" or "Voluntary Self-Identification of Disability".
  3. Submit the forms.
  4. Sign all forms in the E-signature step.
  5. Download the PDF forms and view them.
  6. The Job Title field is blank.

Cause

Expacted behavior.

For the job title, as the job information is not exposed to the onboardee, that is why it is coming up blank in the compliance form. 

Resolution

We would suggest you submit an Enhancement Request to the product management team which will be reviewed and voted on and could be included in the next release of the product.

For more information on how to submit an enhancement request, please review the below KBA:

Keywords

Veteran Status, Voluntary Self-Identification, Voluntary Self-Identification of Veteran Status, Voluntary Self-Identification of Disability, US compliance form, compliance PDF, job title blank, empty job title , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Product Enhancement

Product

SAP SuccessFactors Onboarding all versions