SAP Knowledge Base Article - Public

3599024 - Recipient role with id * cannot be resolved

Symptom

  • Recipient role with id '/RULE/MMPUR_MGR_OF_MGR' cannot be resolved
  • Recipient role with id '/RULE/MMPUR_MGR_L_APPR'  cannot be resolved
  • Recipient role with id '/RULE/MMPUR_MGR_RQSTR' cannot be resolved

Environment

SAP S/4HANA Cloud Public Edition 

Resolution

1.Maintain Manager for the creator of the document in APP 'manage workforce' under work agreements tab with validity.

MMPUR_MGR_RQSTR means manager of creator of the document

MMPUR_MGR_L_APPR means manager of the last approver

MMPUR_MGR_OF_MGR means manage of manager of creator (first maintain manager of creator then for that manager maintain manager)

2. Ensure the manager who would be the approver has the access to approve the respective document.

For all details refer the below KBA

2824240 - No users available in People picker of Manage workflow application - SAP for Me

Keywords

Error, Approval Notifications, Purchase Requisitions Processing, SAP S/4HANA Cloud Public Edition, version 2502, PR approval process, red error icon, notification panel, workflow initiator  , KBA , MM-FIO-PUR-REL-2CL , Fiori UI for Purchasing Approval (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions