3599044 - Credit Card Authorization Error During Goods Issue in SAP S/4HANA Cloud Public Edition

• In SAP S/4HANA Cloud Public Edition, when executing goods issue for a sales order with multiple delivery plants, a credit block error is encountered.
• WHY does the credit card authorization 'expires' or becomes unusable after it has been partially billed?
• How to re-authorize the orders.

SAP S/4HANA Cloud Public Edition

1. Create a sales order in SAP S/4HANA Cloud Public Edition and add a credit card for payment.
2. Add items to the sales order from different plants.
3. Automatic creation of delivery documents for each plant.
4. Execute goods issue for the first plant and perform billing.
5. Settlement of the credit card linked to the invoice occurs.
6. Attempt to execute goods issue for the second plant.
7. The sales order is paid by a credit card, authorized for the full amount of the order.
8. After the first billing, the credit card authorization seems to be exhausted, even if the billing is not for the full amount.
9. The goods issue for the remaining delivery plant faces a credit block error due to lack of authorized credit card amount.

This is the current behavior of Sales Order processing. The first delivery that result in the partial Billing will take the complete authorization. SD provides a recurring job  (Resolve Payment Card Issues - Reauthorizations) that automatically requests new authorizations for the remaining value of the Sales Order.

For more details refer following links:-

Authorization of Payment Cards

FAQ

Resolve_Payment_Card_Issues_Reauthorization 

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