SAP Knowledge Base Article - Preview

3599062 - Business Partner Initial Load To SAP Sales & Service Cloud Version 2 Fails in Message Monitoring

Symptom

While performing the initial load of business partners 'ABC' from SAP S/4HANA or SAP ERP to SAP Sales & Service Cloud Version 2, the messages are failing with the following error. 

"Mapping Error at tempPartnerId: Key mapping not found for XYZ, external key $.customer.salesArrangements[].partnerFunctionRelationships[].partnerDisplayId"


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Environment

SAP Sales & Service Cloud Version 2 Integration with SAP S4HANA
SAP Sales & Service Cloud Version 2 Integration with SAP ERP

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

"Mapping Error at tempPartnerId: Key mapping not found" ; "$.customer.salesArrangements[].partnerFunctionRelationships[].partnerDisplayId", "sap.crm.md.integrationmetadataservice.entity.businessPartnerS4ReplicationMessageIn ", "businessPartnerS4ReplicationMessageIn" , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Problem

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