SAP Knowledge Base Article - Public

3599067 - DocuSign placeholder is visible instead of blank spaces when employee signs the downloaded document: Document Generation

Symptom

Placeholders [[R_Signature1]] and [[R_SignatureDate1]] are displayed as text when employees are signing the downloaded document with the DocuSign feature of document generation.

Environment

SAP SuccessFactors Employee Central - Document Generation

Reproducing the Issue

  1. Go to Employee Profile of the employee.
  2. Go to Actions, generate document.
  3. Select the require template.
  4. Download the document.
  5. Note that the placeholders [[R_Signature1]] and [[R_SignatureDate1]] appear in the place of the digital signatures in the downloaded document.

Cause

This is currently expected behavior.

Resolution

See Also

Implementing Document Generation: Reserved Placeholders

Digital Signature Placeholders in Document Templates | SAP Help Portal

Keywords

KI2505, 2505, document generation, DocuSign, [[R_Signature1]], [[R_SignatureDate1]], digital signature in document generation, DocuSign, Document Generation, R_Signature1, R_SignatureDate1 , KBA , LOD-SF-EC-DOC , Document Generation , Product Enhancement

Product

SAP SuccessFactors Employee Central 2505 ; SAP SuccessFactors HCM Core 2505