Symptom
Placeholders [[R_Signature1]] and [[R_SignatureDate1]] are displayed as text when employees are signing the downloaded document with the DocuSign feature of document generation.
Environment
SAP SuccessFactors Employee Central - Document Generation
Reproducing the Issue
- Go to Employee Profile of the employee.
- Go to Actions, generate document.
- Select the require template.
- Download the document.
- Note that the placeholders [[R_Signature1]] and [[R_SignatureDate1]] appear in the place of the digital signatures in the downloaded document.
Cause
This is currently expected behavior.
Resolution
- If the text color is not white, the signature and date placeholders will be visible in the digitally signed document
- By making it white, it will not be visible.
- For mode details, refer handbook: Implementing Document Generation: Reserved Placeholders
See Also
Implementing Document Generation: Reserved Placeholders
Digital Signature Placeholders in Document Templates | SAP Help Portal
Keywords
KI2505, 2505, document generation, DocuSign, [[R_Signature1]], [[R_SignatureDate1]], digital signature in document generation, DocuSign, Document Generation, R_Signature1, R_SignatureDate1 , KBA , LOD-SF-EC-DOC , Document Generation , Product Enhancement