SAP Knowledge Base Article - Preview

3599181 - Existing users deleted at once from IAS seemingly without any reason

Symptom

  • Users were created in IAS tenant previously and suddenly deleted from IAS tenant without any intervention (no IPS job executed, no administrator action, etc.)
  • Log (like Audit log) contains the reason for the deletion:
    ...action="delete", objectType="users", caller="terminationScript", category="audit.data-change", {"payload":{"terminationPolicyDeletedUsers":"...


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Environment

  • SAP Cloud Identity Services (SAP CIS)
  • SAP Identity Authentication (IAS)

Product

SAP Cloud Identity Services all versions

Keywords

terminationPolicyDeletedUsers, terminationScript, Blocking and Deletion, Deletion script start date, Deletion Status , KBA , BC-IAM-IDS , Identity Authentication Service , Problem

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