Symptom
Although the ID mapping of the Business Partner is correctly maintained on the C4C, the inbound web service is mapped with a wrong Business Partner ID then, the data is updated with incorrect values.
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Environment
- SAP Cloud for Customer
- SAP S/4HANA
Product
SAP Cloud for Customer core applications all versions
Keywords
C4C, Cloud for Customer, External ID, Account, Business Partner, ReceiverInternalID, , KBA , LOD-CRM-INT-S4H , Integration of C4C with S/4 HANA , How To
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