SAP Knowledge Base Article - Preview

3599325 - Unable to activate via QR Code in mobile app, "Service is Unavailable" error

Symptom

  • The customer reported an inability to activate their iPhone via the QR code or "Activate by Email" methods.
  • The error message "Service is unavailable. We apologize for the inconvenience. We are actively working to resolve the issue, please try again soon." was received.


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Environment

SAP SuccessFactors HCM Core

Product

SAP SuccessFactors HCM Core 2505

Keywords

Service Unavailable, Invalid QR code, cannot activate mobile app, login error,  , KBA , LOD-SF-PLT-MOB , Mobile Issues , Problem

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