Symptom
After transporting a story that uses a Live Datasphere model to another tenant, the story loses all data and customizations.
Environment
SAP Analytics Cloud
Reproducing the Issue
- Have a story based on a Live Datasphere connection
- Go to Content Network
- Transport this story to another tenant
- Open the story in the target tenant
Resolution
Use the REPLACE MODEL function in the story to connect to the available model from the available space in the target tenant.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
Datasphere, Analytics Cloud, Live connection, Live model, model, replace model, analytic model, lost data, no data , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem
Product
SAP Analytics Cloud all versions ; SAP Datasphere all versions
SAP Knowledge Base Article - Public