Symptom
- SAML Single Sign-On (SSO) fails when accessing the BI Launchpad, showing one of the following errors and prompting for manual login page instead of automatic login.
-
- Account information not recognized: LDAP Authentication with an empty password is not supported when single sign on is not enabled.
- The credentials passed to secSAPR3 [<entitlement_system_name>] are invalid.
- The following error can also be found in the BI Launchpad webapp logs:
- The credentials passed to secSAPR3 [<entitlement_system_name>] are invalid.
] are invalid" After Upgrading to SAP BusinessObjects Business Intelligence Platform 4.3 SP04 Patch 10+ & 2025"> Read more...
Environment
- SAP BusinessObjects Business Intelligence Platform 4.3 SP04 Patch10+
- SAP BusinessObjects Business Intelligence Platform 2025
Product
SAP BusinessObjects Business Intelligence platform 2025 ; SAP BusinessObjects Business Intelligence platform 4.3
Keywords
SSO, TA, authentication, Trust Authentication, password, bo, boe, bi, 4.x, 2025 , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Known Error
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