SAP Knowledge Base Article - Public

3599518 - Error when creating a Shopping Cart: "Document name cannot contain the following characters: '/?' "

Symptom

When creating a Shopping Cart and using a Catalog, this error message pops up.

Environment

SAP Business ByDesign

Reproducing the Issue

Work Center Home.

Self Service Overview.

Select Go Shopping.

Select the Catalog "ABCD".

Add one product and Check out: the error message pops up.

However, you can complete the Shopping Cart.

Cause

This is the expected system behavior.

The special character '/' is used as a path delimiter in file system, so when adding '/', the system might interpret it as a path which will create a conflicts.

Resolution

The special character check code in /DOC/CL_DS_RESOURCE ~CHECK_RESOURCE_NAME is used for many applications e.g. Sales Order, Purchase Order, Customer Invoice etc . 

As per current code, the document name should not contain any special character.

As above mentioned classes are used globally, any change in the code will leads to impact in other application.

We suggest to use '_' or '-' instead of '/' and '?' in your Catalog.

Keywords

Shopping Cart; Special Character , KBA , AP-REQ-IR , Internal Request , Problem

Product

SAP Business ByDesign 2502