SAP Knowledge Base Article - Public

3599577 - Inability to Consolidate Multiple Offboarding Tasks Emails into a Single Email - Onboarding

Symptom

  • During the initiation of a custom offboarding task, a reminder email is set up to be sent to the offboarding employees.
  • The number of emails received by an employee is directly proportional to the number of tasks. For instance, if there are 8 tasks generated, the employee will receive 8 emails.
  • The query is whether these emails can be consolidated into a single email, so that the offboarding employee receives only one email.

Environment

SAP SuccessFactors Onboarding

Cause

Resolution

  • Each offboarding task has its own email.
  • Currently, these emails cannot be consolidated.

See Also

Keywords

Offboarding, SAP SuccessFactors Onboarding, Email Consolidation, Custom Offboarding Task, Task Reminder Email. , KBA , LOD-SF-OBX-OFP , Offboarding 2.0 , Problem

Product

SAP SuccessFactors Onboarding all versions