SAP Knowledge Base Article - Public

3599600 - While accessing Configure Latest People Profile - Getting error "Looks like something went wrong" - 1H 2025

Symptom

  • When accessing the 'Configure Latest People Profile' section from the Admin Center an error appears stating: “Looks like something went wrong. Please try again. If the issue persists, contact your system administrator. Error Code: unknown".
  • Error: Looks like something went wrong Please try again. If the issue persists, contact your system administrator. Error Code: unknown. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Admin center>Configure Latest People Profile
  2. Select Spotlight.
  3. Getting error: "Looks like something went wrong. Please try again. If the issue persists, contact your system administrator. Error Code: unknown”

Resolution

  • Engineering team are currently investigating this issue.
  • Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

See Also

3596048 - Error "Looks like something went wrong" for Multiple Employment's Spotlight - 1H 2025 - SAP for Me

Keywords

KI2505, 1H2505, INC12488428, 2505, release, Looks like something went wrong Please try again. If the issue persists, contact your system administrator, Error, Latest people profile, Configure Latest People Profile, People profile, Getting error , KBA , LOD-SF-EP-SPP , People Profile - Spotlight , LOD-SF-EP-CPP , Configure People Profile , LOD-SF-EP , People Profile , Bug Filed

Product

SAP SuccessFactors Employee Central 2505

Attachments

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