SAP Knowledge Base Article - Public

3599661 - The Compliance Process status is duplicated on the Onboarding Dashboard after restarting via Manage Data - Onboarding

Symptom

The Compliance Process was restarted via Manage Data > Restart Compliance Process. After performing the restart and completing the process twice, the Compliance Process status appears duplicated on the Onboarding Dashboard.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Complete the Compliance Forms.
  2. Restart the Compliance Process via Manage Data > Restart Compliance Process.
  3. Complete the Compliance Forms again.
  4. The status of the Compliance Forms on the Onboarding Dashboard is duplicated.

Cause

Release issue.

Resolution

The Engineering team has implemented a code correction to resolve the issue.

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See Also

Keywords

KI2505, onboarding, restart, compliance, process, duplicated, dashboard, status, manage, data, , KBA , LOD-SF-OBX-DBD , Dashboard , Known Error

Product

SAP SuccessFactors Onboarding 2505