Symptom
Requirements for the Bulk translation availability as per Bulk Translate Available and Supporting Picklists | SAP Help Portal cannot be completed..
Even though AI Units were purchased, "Bulk Translate and Extended AI Locales" option under Admin Center > AI Services Administration cannot be found as mentioned in the Help Portal requirements:
- You've purchased the AI units license. For more information about the AI units license, please contact your Account Executive.
- You have enabled Bulk Translate and Extended AI Locales in Admin Center > AI Services Administration.
- You've consented to the AI Usage Acknowledgment Statement.
Environment
SAP SuccessFactors HCM
Reproducing the Issue
- Navigate to Admin Center > AI Services Administration.
- Attempt to locate the "Bulk Translate and Extended AI Locales" toggle.
- The toggle is not displayed
Resolution
As per mentioned in the Help Portal Bulk Translate Available and Supporting Picklists | SAP Help Portal, this feature will be gradually rolled out and made available only to a select group of customers.
Our Product Management team have confirmed that the toggle is now enabled for DC68 (Salesdemo, preview, production) and DC33 (preview, production).
Note: If your instance is on DC68 or DC33 and has active AI license, but Bulk Translate are still missing.
1. Check Provisioning > Company Settings
2. Make sure that "Bulk Translate and Extended AI Locales" is enabled.
Please ask your SAP Partner to check Provisioning, but if you have no Partner. Raise a ticket to LOD-SF-PLT-DA to help you checking it.
See Also
Keywords
AI Services Administration, Bulk Translate, Extended AI Locales, SFPLS-39920, 1H2025 Preview Release, SAP SuccessFactors Platform, Picklist Center, LOD-SF-MDF-PKL, LOD-SF-PLT-PCK, Admin Center, AI Units, Configuration requirement. , KBA , LOD-SF-PLT-DA , Joule in SuccessFactors , Problem