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SAP Knowledge Base Article - PublicSymptom
When running an Instance Refresh it is failing and the status are set as "Reverted".
Environment
- SAP SuccessFactors HCM Suite
- SAP SuccessFactors Rewards & Recognition
Cause
The job SpotAwardEligibilityCalculationJob is running more than once a day, causing too much data loading in the backend leading the Instance Refresh to fail.
Resolution
Make sure the job SpotAwardEligibilityCalculationJob is schedule not more than once a day.
Keywords
instance, refresh, IRT, tool, status, fail, failed, reverted, SpotAwardEligibilityCalculationJob, spot, award, eligibility, calculation, job , KBA , LOD-SF-RNR-ADM , Admin Tools, Program Setup & Object Permissions , Problem
Product
SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HCM Suite all versions
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