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3599973 - QUIESCE PREPARE AGENT is blocked due to sybsecurity db is quiesced - SAP ASE

Symptom

  • Quiesce all the databases and sybsecurity is the first db to quiesce.

  • Observe "QUIESCE PREPARE AGENT" in ASE
    1> sp_who '2407'
    2> go
    fid spid status loginame origname hostname blk_spid dbname tempdbname cmd block_xloid threadpool
    --- ---- ---------- -------- -------- -------- -------- ------ ---------- --------------------- ----------- ----------
    0 2407 background NULL NULL NULL 14 master tempdb QUIESCE PREPARE AGENT 0 NULL

  • From ASE error log, sybsecurity db is in quiesced state and  QUIESCE/PREPARE DATABASE: cannot acquire audit lock.

    19:19:26.52 server AUDPROC: Audit lock has been granted.
    19:19:26.52 server Processes trying to issue an I/O operation on the quiesced database(s) will be suspended until the user executes a QUIESCE DATABASE command with the RELEASE option.
    19:19:26.52 server Your query is blocked because it tried to write  and database 'sybsecurity' is in a quiesced state. Your query will proceed after the DBA performs QUIESCE/PREPARE DATABASE RELEASE.

    19:28:50.61 server QUIESCE DATABASE command with tag all_tag is being executed by process 2407.
    19:28:50.61 server QUIESCE/PREPARE DATABASE: Could not acquire audit lock. Lock status is DIDNTQUEUE.



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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0
  • SAP Adaptive Server Enterprise (ASE) 15.7
  • SAP Adaptive Server Enterprise (ASE) 15.7 for Business Suite
  • SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
  • SAP NetWeaver (NW) - All versions

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0 ; SAP NetWeaver Application Server for ABAP innovation package all versions

Keywords

deadlock,hang , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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