SAP Knowledge Base Article - Public

3600034 - Scheduled canvas report is blank with error message: [Role based security prevents the viewing of this component]

Symptom

  • Canvas report scheduled in Report Distributor gives the following error message when opened:
    [Role based security prevents the viewing of this component]
  • The report can be opened in report center without any problem, the issue only occurs in the export.

Environment

  • SAP SuccessFactors HCM Suite
  • Report Canvas

Reproducing the Issue

  1. Run the affected report in report center, there is no problem
  2. Open the report that was exported through Report Distributor, the report is blank with the error message

Resolution

Make sure that the owner of the bundle:

  • Is an active user
  • Has the default language set in English 

If the above mentioned are correct but the issue still persist, there might have been a runtime filter in the report, or something was changed in the report since the creation of the bundle.

In that case, recreate the bundle in the Report Distributor.

See Also

Keywords

Report Distributor, Canvas, Advanced Reporting, Error Message, Bundle , KBA , LOD-SF-ANA-RDT , Report Distributor (Advanced Reporting, ORD) , Problem

Product

SAP SuccessFactors HCM Suite all versions