SAP Knowledge Base Article - Public

3600044 - User session timing out with error message "Session has timed out." after setting SESSION_TIMEOUT_INTERVAL_IN_MINUTES = XXX

Symptom

The user session is timing out after 30 minutes and displaying the error message "Session has timed out." even though the SESSION_TIMEOUT_INTERVAL_IN_MINUTES = 120.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the application 'Manage Launchpad Settings' and search for 'SESSION_TIMEOUT_INTERVAL_IN_MINUTES'.
  2. Click 'Edit' and set SESSION_TIMEOUT_INTERVAL_IN_MINUTES = 120.
  3. Open an application which is retrieving data.
  4. Remain idle for 30 minutes.
  5. The ABAP session timeout will be triggered.

Cause

This is expected behavior for applications that are retrieving data.

Resolution

The timeout interval 'SESSION_TIMEOUT_INTERVAL_IN_MINUTES' is only applicable to applications that do not require data retrieval. If the application does require data retrieval, the default ABAP timeout interval of 30 minutes will be applied.

See Also

Security Recommendations | SAP Help Portal

Keywords

Auto logout, time limit setting, ABAP backend, session timeout, timeout, idle time, user web browser session, SESSION_TIMEOUT_INTERVAL_IN_MINUTES , KBA , CA-FLP-FE-COR , SAP Fiori Launchpad Frontend Core and Services , How To

Product

SAP S/4HANA Cloud Public Edition all versions