SAP Knowledge Base Article - Public

3600067 - Unable to Drag And Drop The Fields among Kanban Cards.

Symptom

  • You are not able to drag-and-drop the fields from one kanban tile to another kanban tile on the C4C homepage.
  • The movement of fields between the cards is restricted.

 "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • SAP Cloud for Customer core application 
  • C4C UI Framework

Reproducing the Issue

  1. Log into C4C.
  2. In the homepage try to to drag and drop the fields between two Kanban Cards. As an example shown below, try to drag the field without technician assignment field from My filter Kanban card to Quick Link Kanban Card.

Cause

The drag and drop functionality among the any Kanban Cards is not supported.

Resolution

The drag and drop functionality among the any Kanban Cards is not supported. This is the standard system behavior.

See Also

Keywords

C4C, homepage, Kanban, Kanban cards, drag and drop, functionality, not working. , KBA , LOD-CRM-HOM , Home Page , AP-RC-UIF , C4C UI Framework , Problem

Product

SAP Cloud for Customer core applications all versions