3600079 - Automatic restart of workflow of Rejected Purchase Order

• The system is automatically resubmitting Purchase Orders (POs) for approval after they have been rejected, even without any changes made to the POs.
•  How does Exception handling settings of workflow

1. Create a PO in the Production environment.
2. Submit the PO for approval.
3. The approver rejects the PO.
4. Delete an item from the PO.
5. The approver rejects the PO again.
6. Observe that the PO is automatically resubmitted for approval, even though no further changes have been made.

 In the workflow step under 'Exception handling' tab the 'action result' is set as 'restart workflow' and thus auto workflow restart happening after rejecting the PO.

The exception setting relates to an automatic action that happens if the document is Rejected.

 For example, if a PO is rejected and Action result under exception handling is set as

1. 'Cancel workflow', then workflow steps shows as Rejected.

2. 'Repeat Step', then workflow will automatically repeat that workflow step again and the user will see in the PO that the workflow was Rejected, and a new step showing with status Ready.

3.'Restart workflow', then workflow will automatically restart workflow and the user will see in the PO that the workflow is restarted, and a new step showing with status Ready.

SAP S/4HANA Cloud Public Edition, Purchase Order, Approval, Rejection, Automatic Resubmission, Auto restart, Repeated approval , KBA , MM-FIO-PUR-PO-WFL-CL , Purchase Order Workflow (Public Cloud) , Problem