Symptom
Error when applying to job in the New Candidate Experience
errorMessage=Internal error
name=Error
code=InternalError
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to External Career Site with New Candidate experience enabled>>Login as Candidate
- Apply for a job>> error message appears (appears commonly at the final review step)
Resolution
This is a known issue, currently being investigated by our Engineering team.
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Keywords
InternalError, CX, new, candidate, experience, error, CX2505, Apply, applications, errorMessage, NullPointerException , KBA , LOD-SF-RCM-CAN-CX , Candidate eXperience redesigned , Bug Filed